Returns & Exchanges
At Stationery Pal, we want you to be fully inspired by your new creative tools; if you are not completely satisfied, you can return your items within 30 days of delivery. All returned products must be in their original, unopened packaging and in unused condition to qualify for a full refund.
Initiate Your Request
Contact our support team at [email protected] with your order number and the specific items you wish to return to receive a Return Authorization.
Prepare the Package
Securely pack the stationery items in their original packaging to prevent damage during transit, ensuring all pens, stickers, and tapes are included.
Ship the Items
Affix the provided return label or ship the package via your preferred carrier to our designated warehouse address provided in the authorization email.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing